How to Tell if Your Parent Could Be Missing Out on Attendance Allowance

As our parents get older, it's natural for them to become a little slower or need more help than they used to. But many families don't realise that these changes could mean their loved one is entitled to Attendance Allowance – a benefit worth up to £114.60 per week (2026 rates).

The biggest problem? Many older people never apply because they assume they're "not ill enough" or believe someone else has it worse.

At Jonathan Owen, we've helped thousands of families successfully claim Attendance Allowance, and we often hear the same phrase:

"I didn't think Mum would qualify."

If that sounds familiar, here are some signs your parent could be missing out.


What Is Attendance Allowance?

Attendance Allowance is a non-means-tested benefit for people over State Pension age who need help because of a physical or mental health condition or disability.

Importantly, they don't actually have to be receiving that help. It's based on the help they need, not the help they currently get.

That means many independent older people still qualify.


7 Signs Your Parent Could Be Eligible

1. They Have a Long-Term Health Condition

Attendance Allowance isn't awarded for having a diagnosis alone, but many common conditions can make someone eligible if they affect daily living.

Examples include:

  • Arthritis
  • Parkinson's disease
  • Dementia
  • COPD
  • Heart conditions
  • Stroke after-effects
  • Diabetes complications
  • Sight loss
  • Hearing loss
  • Chronic pain
  • Anxiety or depression where it impacts daily life

Many people wrongly believe only severe disabilities qualify.


2. They're Struggling with Everyday Tasks

Has your parent started finding daily activities more difficult?

This might include:

  • Getting washed or dressed
  • Using the toilet
  • Preparing meals
  • Taking medication correctly
  • Moving safely around the house
  • Climbing stairs
  • Getting in and out of bed

They may have developed routines to manage these difficulties without asking for help, but that doesn't necessarily mean they aren't eligible.


3. They Say "I'm Fine"… But You Know They're Not

Many older people don't want to feel like a burden.

You might notice they:

  • Brush off concerns
  • Refuse offers of help
  • Hide how much they're struggling
  • Insist they're managing perfectly

Meanwhile, you notice things like:

  • The house isn't as tidy.
  • They're wearing the same clothes more often.
  • Meals are becoming simpler.
  • They're forgetting medication.
  • They seem exhausted after basic tasks.

These can all be signs they need more support than they're letting on.


4. They Need Help During the Night

Many families focus only on daytime care.

However, needing help at night can also be important.

For example:

  • Getting safely to the toilet
  • Managing pain
  • Preventing falls
  • Assistance getting in or out of bed
  • Confusion or wandering during the night

Night-time needs may increase the amount they could receive.


5. They've Had a Fall or You're Worried They Might

Falls are often a warning sign that everyday life has become more challenging.

Even if your parent has recovered physically, you may notice they're:

  • Less confident walking
  • Avoiding stairs
  • Needing furniture for support
  • Becoming anxious about leaving the house

These changes may indicate they need help with personal care or supervision.


6. They Live Alone

One of the biggest myths is that someone has to have a carer to qualify.

This simply isn't true.

Many successful Attendance Allowance claims are made by people who live alone.

In fact, someone living independently may actually be struggling more than anyone realises.


7. They're Paying for Extra Help

Does your parent pay for things like:

  • A cleaner
  • Help with washing
  • Meal preparation
  • Home care visits
  • Assistance with shopping

Attendance Allowance can help towards the extra costs associated with needing support, helping them remain independent for longer.


Common Reasons Families Think Their Parent Won't Qualify

We hear these every week:

  • "They're too independent."
  • "They don't have a carer."
  • "They still drive."
  • "They've never been in hospital."
  • "They manage most days."

None of these automatically prevent someone from qualifying.

What matters is how their health condition affects their daily life, even if they've become very good at coping.


Why So Many Families Miss Out

Attendance Allowance application form is detailed, with the claim form running to over 30 pages.

Many families unintentionally understate how much help their loved one needs because they're used to seeing those difficulties every day.

The result?

Applications that don't fully reflect the reality of daily life.


How Jonathan Owen Can Help

If you're wondering whether your mum, dad or another loved one could qualify, you're not alone.

Our experienced team has helped thousands of families successfully claim Attendance Allowance by ensuring applications accurately explain how a person's condition affects them day to day.

From assessing eligibility to completing the paperwork, we're here to make the process as straightforward and stress-free as possible.

Contact Jonathan Owen today (here), for a free no-obligation discussion. Our team can assess your parent's circumstances and help you understand whether they may be entitled to claim.

How to Tell if Your Parent Could Be Missing Out on Attendance Allowance

Making sure your loved ones inherit

Jonathan Owen and his team of planners and application specialists have more than 20 years of experience. The team have helped generations of families prepare for their future through various services, including Will Writing, Trusts, Lasting Power of Attorneys, and over the last 4 years helping our customers claim what's rightfully theirs, whether that be Attendance Allowance, PIP or Pension Credit.

Jonathan Owen IEP is fully insured with professional indemnity cover up to £2M/customer.

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What our customers say
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Could never have done it without your help and a massive thankyou to you all
Malcolm. Mitchell
Spoke to the lovely people at Jonathan Owen. They were all very polite and considerate and overall extremely helpful. They helped me through the process of claiming attendance allowance with a successful result at the end. Very well worth the fee you pay at the end.
Penelope Sadler
It was a pleasure to deal with the good people at Jonathanowen. They made the whole procedure of Attendance Allowance claim so easy and were really kind, considerate and very experienced with Attendance Allowance claims.They guided me through the entire claim over the phone and continually offered advice and experience suitable to my claim and reasons for the claim.Once the claim was submitted I was continually kept in touch and up to date by phone and letter.Jonathan Owen offer real service which is beyond reproach. I am so glad I chose Jonathanowen, I would have been thoroughly lost in the process without them. I thoroughly recommend Jonathanowen and staff.
Ronald Dawson
Glad I used this service, and am very pleased with the outcome I felt confident that my health issues were taken seriously.
Maureen Dell
I had a very positive experience with the Jonathan Owen wills.I really appreciated the professional and compassionate way they handled my case.
Mohammad Puthiyodathel
i would like to thank jonathan owen for there help in my application for attendance allowence i would highly recommend them.
susan baker
I cannot thank Jonathan Owen and the Attendance Allowance team enough for their incredible help. Filling out the Attendance Allowance form felt overwhelming and daunting to tackle on my own, and I honestly wouldn't have been able to complete it without their guidance.The team was unbelievably patient, knowledgeable, and compassionate from start to finish. They walked me through the entire process step-by-step, taking away all the stress and making sure every detail was accurately covered. If you or a loved one are struggling with the application process, I cannot recommend Jonathan Owen’s team highly enough. Truly top-class service!
Colin Butcher
I have various ailments including COPD and heart problems and it was suggested to me that I apply for Attendance Allowance. Faced with a Form which is more like a book I looked for help.As luck would have it Jonathan Owen appeared in an advert.I contacted them and they were extremely helpful taking away all the stress and strain of completing the form. Service was excellent and within a few weeks I had been granted A. A.. The fee was extremely reasonable considering the A A amount I now receive every 4 weeks. Highly recommend their services.
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